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Business growth insights for independent operators.

Why Your Med Spa Is Busy But Not Profitable
Med SpasProfitability12 min read

Why Your Med Spa Is Busy But Not Profitable

A full calendar and a shrinking bank account aren't a contradiction — they're the same problem showing up in two different places on your P&L. Here's the metro-by-metro cost math (San Francisco, Los Angeles, San Jose, San Diego) behind why California med spas fill their books and still miss margin, and the five numbers to track instead of utilization.

James Hizon · July 18, 2026
Where Med Spa Retention Actually Breaks: The Cadence Gap and the Series Cliff
Med SpasClient Retention9 min read

Where Med Spa Retention Actually Breaks: The Cadence Gap and the Series Cliff

Botox wears off on a predictable schedule and prepaid laser packages end on a fixed date — those two structural gaps, not client dissatisfaction, are where California med spas actually lose repeat business. A look at how San Francisco, Los Angeles, San Diego, and San Jose each expose these gaps differently, and what closes them.

James Hizon · July 18, 2026
The Fixed-Cost Math Behind a Med Spa No-Show in California
Med SpasOperations10 min read

The Fixed-Cost Math Behind a Med Spa No-Show in California

A no-show gets priced wrong almost everywhere: what actually burns is a fully staffed room held open for an hour, and California's regulatory and rent math make that burn worse than national benchmarks suggest. Here's the real numbers, the SB 351 wrinkle most no-show articles skip, and the order the four fixes actually pay off in.

James Hizon · July 18, 2026
Building a Unified Business Consulting, Analytics & Education Engine ft. the Prestige of MBA and MBB
AI StrategyResponsible AI7 min read

Building a Unified Business Consulting, Analytics & Education Engine ft. the Prestige of MBA and MBB

The frameworks BCG, McKinsey, Bain, Harvard, and Stanford built are genuinely good — they're just priced (or gated) for Fortune 500s and MBAs. Here's how we're turning the publicly available ones into a single, unified consulting, analytics, and education engine for independent operators, and the guardrail we're building in after studying McKinsey's own history with Purdue Pharma.

James Hizon · July 3, 2026